Thi and her staff (Ngoc), have always been gracious and extremely accomodating. The apartment is clean and accurate. 1st floor residence makes it very easy to come and go. The location is awesome! You are literally right in the middle of the heart of the city. Downstairs has a convenient store, and the apartment is walking distance to many great breakfast, lunch, and dinner locations. Also, added marks for the apartments proximity to some great drinking holes! I will rent this apartment again.