1) For a full refund, cancellation must be made FOURTEEN (14) days prior to local check-in time on the day of arrival.
2) For a 90% refund, cancellation must be made SEVEN (7) days prior to local check-in time on the day of arrival. This is to defray administrative charges.
3) Please note that you will be charged the full price should you cancel in the SEVEN (7) days prior to local check-in time on the day of arrival OR in the case of no-show.
Note: “Check-in time” is set as local 2 pm (HCMC time: GMT+7)
Bouquet of flowers, bottle of wine or champagne, fresh local fruits, or perhaps handmade chocolate… These are few extra things which can make your stay exceptional. Feel free to contact us to arrange.
We have stated the recommended number of people who can stay in all our apartment listings. The good news is that we have a growing number of apartments with 2 or 3 bedrooms that can cater to larger groups. In another instance, we have also a few (studio) apartments located in the same block. Kindly contact us to if you have any further queries.
It is strictly forbidden to smoke in the apartments except for where there are balconies. We hope you understand that this is for the consideration of all our guests.
HCMC is a vibrant place filled with interesting things for you to experience. From street food tours, photography guides to shopping recommendations, our hosts will be sure to find you something interesting to fill your spare time. In our apartments, you will find many interesting books for your reading pleasure. Our TVs are also equipped with a wide selection of international cable channels
Tomato Projects offers guests’ laundry service at a nominal charge. Most items are ready the next day. Kindly contact us for details.
Tomato Projects Homes are all located in the city centre (District 1). It’s a 5 – 10 minute walk from most of the major attractions and the main boulevard of Nguyen Hue Walking Street. From Tan Son Nhat Airport, it takes a car or taxi about 25 – 30 minutes to the city centre, depending on the time of day.
Many guests of ours are frequent business travellers to HCMC ranging from large companies to startups. Our locations are in the heart of CBD, so most of the major offices are within 5 – 10 minutes walk, which means you don’t have to deal with traffic. Most rooms have a desk for you to work and are also equipped with fast Wifi. For other requirements like meeting rooms and translators etc, our hosts are able to find you a solution. Do contact us if you wish to discuss further.
We can book a private car hire for you not only for airport transfers but also for private use – our hosts will be happy to assist you.
When you check in, our hosts will always point out cool & happening breakfast places in our neighborhood.
Yes, we can provide baby cots for children under 3 years old free of charge, subjected to availability. Do let us know in advance.
Yes, it will be sent to your email account automatically.
Please email us at email@example.com and we will revert to you on the procedure.
Check-in 2.00 pm / Check-out 12.00 noon